Cancellation policy

Some items in our store may be offered to you as a purchase, a pre-order, or print-on-demand branded merch. This cancellation policy lays out how you can change or cancel these kinds of purchases. 
Purchase
All sales are final. We are a single-person operation, not a conglomerate with delivery trucks of our own. Baby season is slammed every year and fulfillment is a full time job. Please be sure to buy the right size tube and enter your correct mailing address. Incorrect addresses are sometimes flagged as potential fraud and Shopify will not move the order into fulfillment automatically with our batch fulfillment. Products ordered before 11am will usually ship the same day and once you receive your shipping confirmation, it is too late to change your address. In the event we miss your communication prior to shipping via Chat on our website, we will make every effort to make it right.
See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory.
You can cancel a partially paid pre-order order that has not yet been shipped. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds. 

Print-on-Demand

All Print-on-Demand orders go into production immediately and therefore cancellation is not possible. Please double check sizing and sizing charts to ensure you order a size that works for you. Shirts often have different manufacturers between SKUs and their sizing charts are just like any other clothing- they do not translate between brands or model numbers. Print-on-demand means the shirt is made after your order is placed, one at a time. We do not stock or keep inventory of shirts. All merch is handled by a third party vendor with high-quality, brand name T-Shirt blanks.